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    <loc>https://www.wellborne.org/blog</loc>
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    <priority>0.75</priority>
    <lastmod>2025-09-24</lastmod>
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  <url>
    <loc>https://www.wellborne.org/blog/transporting-cost-down</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2025-09-24</lastmod>
    <image:image>
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      <image:title>Blog - Transporting Cost Down - Make it stand out</image:title>
      <image:caption>Better…at least this makes sense…</image:caption>
    </image:image>
    <image:image>
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      <image:title>Blog - Transporting Cost Down - Make it stand out</image:title>
      <image:caption>This is, clearly, a stock image. It is stressing me out - golden path with obstructions, pallets and waste leaning against a wall! It also, is not, as I thought when I was selecting it based on thumbnail, a staging lane, tying it to the transportation theme. As always, a great way to see if anyone is reading these…</image:caption>
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  </url>
  <url>
    <loc>https://www.wellborne.org/blog/aftersales</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2025-07-20</lastmod>
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      <image:title>Blog - Aftersales: New Frontier - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.wellborne.org/blog/ai-in-the-real-world</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2025-06-21</lastmod>
    <image:image>
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      <image:title>Blog - Real World AI</image:title>
      <image:caption>Since 2018, AI implementation in organizations has more than doubled. That year, 47% of companies reported using AI—up from just 20% in 2017. By 2023–2024, usage soared to 78%, with generative AI alone employed in over 70% of adopters. Specifically in supply chain and logistics, a recent study found 46% of organizations are now using AI—especially in transportation, where nearly 40% report notable improvements. In quality control and inventory management, AI adoption is even more pronounced: 82% of supply chain organizations use AI-powered quality control, reducing defects by 18%, while inventory tooling has cut inventory levels by 35%, simultaneously boosting service performance 65%. Forecasts expect AI’s role in supply chain to further expand, with the market projected to grow at a 42.7% CAGR, reaching around $157 billion by 2033 (from $4.5 billion in 2023) The data shows AI is not only maturing—it’s becoming a structural element of enterprise operations, especially in supply chain and logistics. As investments and adoption deepen, continuous improvement through AI will increasingly differentiate leaders—from route optimization to risk mitigation and freight accuracy.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.wellborne.org/blog/continuous-improvement</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2025-06-21</lastmod>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/63efe0a191881908f6279d1b/19fbf9f5-01a4-4413-ae03-1d5663000a5c/improvement1.jpg</image:loc>
      <image:title>Blog - Continuous Improvement</image:title>
      <image:caption>Across industries, Continuous Improvement has consistently delivered impressive results. Toyota, the originator of Kaizen, famously reduced project lead times by 50%, dramatically increasing responsiveness and efficiency. Meanwhile, Procter &amp; Gamble leveraged Lean Six Sigma to slash changeover times on detergent packaging lines by approximately 50%, boosting production flexibility and overall equipment effectiveness. Amazon, too, has embraced CI principles—streamlining fulfillment and last-mile operations by optimizing warehouse layouts and reducing package handling delays, which has improved speed, accuracy, and customer satisfaction. These examples demonstrate that when CI is embedded in both culture and operations, it becomes a powerful strategic advantage, not just a cost-cutting exercise.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.wellborne.org/blog/facing-the-tariff-storm</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2025-08-01</lastmod>
    <image:image>
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      <image:title>Blog - Facing the Tariff Storm - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
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      <image:title>Blog - Facing the Tariff Storm - Make it stand out</image:title>
      <image:caption>Let’s hope the paperwork is correct…</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.wellborne.org/blog/layoffs-amp-restructuring</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2025-06-21</lastmod>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/63efe0a191881908f6279d1b/1750530410772-N1AECBVMH9O6V2880NW4/unsplash-image-4Ie6yROSsRM.jpg</image:loc>
      <image:title>Blog - Restructuring (&amp;amp; Other Euphemisms) - Make it stand out</image:title>
      <image:caption>The box you really hope stays on the shelf….</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.wellborne.org/blog/leadership</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2025-06-21</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/63efe0a191881908f6279d1b/1750529441973-9KS7CB62MBAQUO0KI2RH/unsplash-image-EkyuhD7uwSM.jpg</image:loc>
      <image:title>Blog - Leadership - Make it stand out</image:title>
      <image:caption>You can’t lead without a team!</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.wellborne.org/blog/saving-smart</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2025-06-21</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/63efe0a191881908f6279d1b/5055d3ad-ecc7-42be-94d3-6634e14685c0/ChatGPT+Image+Jun+21%2C+2025+at+12_01_45+PM.png</image:loc>
      <image:title>Blog - Saving Smart - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/63efe0a191881908f6279d1b/1750525052894-OLHZYFJINPZTN19B7D05/unsplash-image-5OUMf1Mr5pU.jpg</image:loc>
      <image:title>Blog - Saving Smart - Make it stand out</image:title>
      <image:caption>I could not resist this image.</image:caption>
    </image:image>
    <image:image>
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      <image:title>Blog - Saving Smart - Make it stand out</image:title>
      <image:caption>These guys are stoked that they’ve collaborated so well (and don’t seem shocked that this is a stock image result for “finance”). Snarky comments aside, the collaboration element of executing savings as opposed to just talking about them is everything.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.wellborne.org/blog/being-human</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2025-06-21</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/63efe0a191881908f6279d1b/92828a4f-638f-4de9-8d3d-c367a966e1d3/f4f68db5-1b65-415e-b229-22b835ba6a35.jpg</image:loc>
      <image:title>Blog - Being Human - CN Tower, Toronto - May 2022</image:title>
      <image:caption>CN Tower, Toronto - May 2022. It was cloudy but there are some advantages of being blind, as Kate pointed out.</image:caption>
    </image:image>
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      <image:title>Blog - Being Human - Make it stand out</image:title>
      <image:caption>Toronto, June 2022. Kate &amp; Paddy celebrating my son’s birthday before flying back to the UK.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.wellborne.org/blog/election-year</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2025-06-21</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/63efe0a191881908f6279d1b/de0b7fa1-470d-4bee-a47b-27b0e172fc86/IMG_9138.jpg</image:loc>
      <image:title>Blog - Living in a VUCA World - As Dug (left) is clearly thinking here, ‘fine, I accept it’s a VUCA world, what can I do about it?’ Dug’s volatility may be small children, uncertainty of who will provide the treats, the complexity of squirrels running up trees out of reach and the ambiguity of what will happen when barking when someone approaches the house, but for Supply Chain there are clear strategies to maximize effectiveness in a VUCA environment. I do understand that I’m really stretching the analogy but a) finding pictures that represent a VUCA world is fairly tedious, and, b) it gave me a great excuse to put the world’s most handsome dog in an article (no citation needed). Also quite a handy way to work out if anyone actually reads these…</image:title>
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      <image:title>Blog - Living in a VUCA World - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.wellborne.org/blog/america-the-beautiful</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2025-06-21</lastmod>
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      <image:title>Blog - America The Beautiful</image:title>
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      <image:title>Blog - America The Beautiful</image:title>
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      <image:title>Blog - America The Beautiful</image:title>
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      <image:title>Blog - America The Beautiful</image:title>
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      <image:title>Blog - America The Beautiful</image:title>
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      <image:title>Blog - America The Beautiful</image:title>
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      <image:title>Blog - America The Beautiful</image:title>
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      <image:title>Blog - America The Beautiful</image:title>
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      <image:title>Blog - America The Beautiful</image:title>
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      <image:title>Blog - America The Beautiful</image:title>
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      <image:title>Blog - America The Beautiful</image:title>
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      <image:title>Blog - America The Beautiful</image:title>
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      <image:title>Blog - America The Beautiful</image:title>
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      <image:title>Blog - America The Beautiful</image:title>
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      <image:title>Blog - America The Beautiful</image:title>
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      <image:title>Blog - America The Beautiful</image:title>
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      <image:title>Blog - America The Beautiful</image:title>
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      <image:title>Blog - America The Beautiful</image:title>
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      <image:title>Blog - America The Beautiful</image:title>
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      <image:title>Blog - America The Beautiful</image:title>
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      <image:title>Blog - America The Beautiful</image:title>
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      <image:title>Blog - America The Beautiful</image:title>
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      <image:title>Blog - America The Beautiful - Make it stand out</image:title>
      <image:caption>We started in Denver, exploring Dinosaur Ridge, Red Rocks, and Boulder, before heading into the mountains—Georgetown Loop, Leadville, and crossing the Continental Divide. Then came Utah, where words often failed: Arches, Canyonlands, Natural Bridges, Valley of the Gods, and Monument Valley. From there, we traced the edges of Gooseneck Bend, skirted the waters of Lake Powell and Glen Canyon, and stood in humbled silence at the Grand Canyon. We hiked through Coral Sands, wandered into the Belly of the Dragon, and gaped at the formations in Bryce Canyon, Zion, and Cedar Breaks. Nevada greeted us with the Valley of Fire, Lake Mead, and the engineering marvel of Hoover Dam, before we climbed into California’s Sequoia National Park and ended, road-weary but grateful, in San Francisco.</image:caption>
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      <image:title>Blog - America The Beautiful - Make it stand out</image:title>
      <image:caption>Getting into work, in October 2019 the morning after getting my citizenship I was greeted with this wonderful sight!</image:caption>
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  </url>
  <url>
    <loc>https://www.wellborne.org/blog/return-trends</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2025-06-21</lastmod>
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      <image:title>Blog - Circular Economies - Make it stand out</image:title>
      <image:caption>Be sure to make sure you close the loop, otherwise you’ll find yourself spiraling. Ok, I admit it, I didn’t have a great picture for circular economy that wasn’t just a Möbius loop (that’s the fancy name for the recycling symbol, which I found out while on the Sustainability Committee and saw everyone in the room bar one googling it).</image:caption>
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  </url>
  <url>
    <loc>https://www.wellborne.org/blog/relocation</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2025-06-21</lastmod>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/63efe0a191881908f6279d1b/b17d1729-7395-4bc5-be16-346ae2e3dc18/IMG_8705.jpg</image:loc>
      <image:title>Blog - Relocation - Make it stand out</image:title>
      <image:caption>A photo of Toronto I took during my commute, 2022</image:caption>
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      <image:title>Blog - Relocation - Make it stand out</image:title>
      <image:caption>So many boxes…</image:caption>
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  </url>
  <url>
    <loc>https://www.wellborne.org/blog/climate</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2025-06-21</lastmod>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/63efe0a191881908f6279d1b/dc104037-bbd4-4f58-90bf-511db1d786ae/IMG_9084.jpeg</image:loc>
      <image:title>Blog - Climate - Make it stand out</image:title>
      <image:caption>Heavy snow in North York, Toronto, Ontario. In fairness, it was January, but my son and I struggled to walk the dog (evidenced by the fact you can’t see the dog).</image:caption>
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      <image:title>Blog - Climate - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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  </url>
  <url>
    <loc>https://www.wellborne.org/blog/proud</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2025-06-27</lastmod>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/63efe0a191881908f6279d1b/1dacf394-9cb5-4357-bb0d-7ae6d42b6205/IMG_3739.jpeg</image:loc>
      <image:title>Blog - Proud - Make it stand out</image:title>
      <image:caption>Dyson Canada LT showing up in full force for Toronto Pride 2023, along with the majority of the office team.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.wellborne.org/blog/change-management</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2025-06-21</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/63efe0a191881908f6279d1b/1750360919079-CWBUZ5HD3WQM3N9ACE57/unsplash-image-ORSkFfgfEBI.jpg</image:loc>
      <image:title>Blog - Moving the Boat: Change - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/63efe0a191881908f6279d1b/1734188079347-3FWUAIZNLH9145J1NMNH/change.png</image:loc>
      <image:title>Blog - Moving the Boat: Change - Make it stand out</image:title>
      <image:caption>Rejected title slide for this post, but I liked it (and spent, an albeit small, time making it)</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.wellborne.org/blog/idppdp</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2025-06-21</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/63efe0a191881908f6279d1b/de087ae5-9245-4fd5-9d85-a24667246bc5/70-20-10+IDP.png</image:loc>
      <image:title>Blog - Development Power - Make it stand out</image:title>
      <image:caption>A well-rounded development plan doesn’t rely solely on training or courses. The most widely respected model for personal growth is the 70-20-10 framework - this framework helped me design a plan that matched how real learning happens—not just in a classroom, but on the job, through people, and in moments of discomfort.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/63efe0a191881908f6279d1b/3b087abe-6e31-4ff9-9651-6a420dfb7a45/GettyImages-1387928661.jpg</image:loc>
      <image:title>Blog - Development Power - Make it stand out</image:title>
      <image:caption>What is an IDP, really? It’s a mirror, a map and a motivator.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.wellborne.org/blog/the-importance-of-dei</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2025-06-19</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/63efe0a191881908f6279d1b/1750345119506-QEDDQVJ0YPHT1J9PYCV9/unsplash-image-rguHxZmOF5U.jpg</image:loc>
      <image:title>Blog - Untapped: Diverse Backgrounds - Make it stand out</image:title>
      <image:caption>Geography is a great way to show the value of diversity - when I moved to the States I could not get my head around how big it is and how diverse. How can the same country that has Monument Valley (above) contain the Everglades, White Sands Dunes, the Smokey Mountains, Dinali or even my beloved Chicago? It is all of those ingredients that make America what it is, similarly it is diversity of thought, background and identity that make the difference between a good organization and a great one.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/63efe0a191881908f6279d1b/8069e67d-3c24-4e74-b6b9-348ca49e43f0/13-Statistical-Benefits-of-Diversity-within-the-workplace-1024x768.png</image:loc>
      <image:title>Blog - Untapped: Diverse Backgrounds - Make it stand out</image:title>
      <image:caption>source: https://www.equalture.com/blog/statistical-benefits-of-diversity-within-the-workplace/</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.wellborne.org/blog/happy-lny</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2024-12-14</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/63efe0a191881908f6279d1b/f9f003c9-4409-43c4-9d62-a289e435877e/cny-dragon.jpg</image:loc>
      <image:title>Blog - Happy LNY! - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/63efe0a191881908f6279d1b/e80764a7-8d99-4362-893c-0e564efb8eb8/IMG_9480.jpg</image:loc>
      <image:title>Blog - Happy LNY! - Make it stand out</image:title>
      <image:caption>Forgive the incredible dustiness, this is a dragon given to my wife and I when we married - thanks Auntie Allison!</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.wellborne.org/blog/gen-ai-an-experiment</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2025-06-21</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/63efe0a191881908f6279d1b/1732750461825-P4RMZ4NGYTTP0SNCYYO1/unsplash-image-gVQLAbGVB6Q.jpg</image:loc>
      <image:title>Blog - Gen AI: An Experiment - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.wellborne.org/blog/vertical-amp-horizontal-supply-chains</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2025-06-21</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/63efe0a191881908f6279d1b/1c778853-1301-4c62-8568-54f54ee6f19b/Horizontal+Vertical.png</image:loc>
      <image:title>Blog - Vertical &amp;amp; Horizontal Supply Chains - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/63efe0a191881908f6279d1b/1732749429198-CXPIWOWOB94CGEREN09H/unsplash-image-fN603qcEA7g.jpg</image:loc>
      <image:title>Blog - Vertical &amp;amp; Horizontal Supply Chains - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.wellborne.org/blog/mentorship</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2025-06-21</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/63efe0a191881908f6279d1b/1732747284775-BV2UONQP8FQTA4QOCTMV/GettyImages-1453996606.jpg</image:loc>
      <image:title>Blog - Mentorship - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.wellborne.org/blog/sampop-best-practices</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2025-06-21</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/63efe0a191881908f6279d1b/1732714301149-3KH39E1HBL0SFT2ACL91/unsplash-image-3ALW9V3jNkc.jpg</image:loc>
      <image:title>Blog - S&amp;amp;OP - Best Practices - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.wellborne.org/blog/edi-api-why</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2025-06-21</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/63efe0a191881908f6279d1b/1732713141380-PMHAHFDJS3ZZVGRLMPNC/unsplash-image-C7B-ExXpOIE.jpg</image:loc>
      <image:title>Blog - EDI, API - Why? - EDI and API aren’t necessarily binary choices for an organization but knowing when and how to use both will be a key differentiator in both efficiency and cost.</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/63efe0a191881908f6279d1b/1732711990055-F5EMA5UMOC27KZ1SXDDQ/unsplash-image-9kDHWkPDfCI.jpg</image:loc>
      <image:title>Blog - EDI, API - Why? - Make it stand out</image:title>
      <image:caption>Maybe not quite as simple as this phone, EDI has been around since it was in fashion, first appearing in the 1960’s.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.wellborne.org/blog/wellborne/fail-fast-learn-from-it-move-on</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2025-06-21</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/63efe0a191881908f6279d1b/1678649222434-M2DMAE8HG2QMMWTUMLYV/GettyImages-1191727458.jpg</image:loc>
      <image:title>Blog - Fail Fast, Learn From It, Move On</image:title>
      <image:caption>I have failed a lot! Professionally I can think of so many examples, from bad interviews to presentations falling on dear ears, trying to implement change too fast to not communicating my needs or expectations honestly. All of these experiences have given me an opportunity to learn and to avoid those mistakes in the future, or a the very least know how to handle them. The greatest error people make is viewing failure as an endpoint as opposed to an extremely necessary part of the journey to success</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/63efe0a191881908f6279d1b/1679180074064-FHV2POOGNNC8IL6RAVQ8/unsplash-image-52jRtc2S_VE.jpg</image:loc>
      <image:title>Blog - Fail Fast, Learn From It, Move On - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.wellborne.org/blog/wellborne/o2c-orders</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2025-06-21</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/63efe0a191881908f6279d1b/03efdbc5-2a20-4902-a068-f44dd63b13d2/O2C.png</image:loc>
      <image:title>Blog - O2C: Order Process - Make it stand out</image:title>
      <image:caption>From a functional perspective it would typically be Sales driving the PO Receipt, Supply Chain owning Processing and Fulfillment, and then Finance for invoicing and revenue recognition to the balance sheet.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/63efe0a191881908f6279d1b/e18596f5-1818-46a5-98eb-dac8556e5b8d/Office+Space.jpeg</image:loc>
      <image:title>Blog - O2C: Order Process</image:title>
      <image:caption>So what’s the answer to the question of how to optimize the beginning stages of the O2C process?  First up, throw away the fax machines!  The key to success is to be integrated with your buyers – this is one of the key aims of Supply Chain maturity, from a CPFR standpoint and from an order and fulfilment standpoint too.  Each organization will have individual needs based on their level of maturity, however my preference is to combine the stability and universality of EDI with handpicked API support as necessary with a clear and conscious understanding of the value added across the O2C flow.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/63efe0a191881908f6279d1b/a9e81641-2e3b-477e-ab56-e0791d7cde3a/EDI.png</image:loc>
      <image:title>Blog - O2C: Order Process</image:title>
      <image:caption>The most common solution is surprisingly around the same age as the fax machine and dates back to the 1960’s:  Electronic Data Interchange, more commonly known as EDI.  One of the reasons for its enduring status as the preferred mode of communication between retailers and vendors is its simplicity and standardization – through a series of numbered transactions.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/63efe0a191881908f6279d1b/1679861273485-IBMAOYKTP1UDVFWZF6KM/unsplash-image-YI_9SivVt_s.jpg</image:loc>
      <image:title>Blog - O2C: Order Process</image:title>
      <image:caption>A newer solution that is becoming more prevalent is the use of API’s (Application Programming Interfaces) – effectively a standalone translator that can communicate between different systems.  The advantage of API’s is that you can use them to communicate between practically any two systems, a huge win, for example, when dealing with Big Box Retailers who all use in-house systems of varying sophistication.  The flipside is as and when you as a supplier or your buyer change systems the work has to start again, as well as the normal procurement headaches of ensuring that the particular API you’re working with is a long-term solution and not a short-term startup/enterprise that will leave you lacking in support.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.wellborne.org/blog/wellborne/sustainable-supply-chain-management</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2025-06-21</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/63efe0a191881908f6279d1b/45918242-7c41-4ad1-b12c-fa90f2037031/House+of+Toyota+2.0.png</image:loc>
      <image:title>Blog - Sustainable Supply Chain Management - House of Toyota</image:title>
      <image:caption>This graphic is a great high-level view of some Supply Chain basics. Within the House of Toyota, Sustainability can be applied through the principles whether it’s Heijunka (minimizing chance of overburden), 5S, or critically the Culture of Continuous Improvement (Kaizen). Ultimately, to be customer focused and to maintain a Supply Chain that continues to eliminate Wasted Time and Activity is to be sustainable. Putting measurements against this is fundamental to SSCM. I always refer to the necessity of being a customer-centric Supply Chain and that means staying current with demographics and what customers want. Research by Neilsen has shown that 48% of consumers in the US would consider changing buying habits based on environmental impact - this is a significant proportion and if a business wishes to fulfill all three P’s of the Triple Bottom Line Sustainable Supply Chains are essential.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/63efe0a191881908f6279d1b/1682276972631-VIAY5YTLAARX2VBN9HI4/unsplash-image-x8ZStukS2PM.jpg</image:loc>
      <image:title>Blog - Sustainable Supply Chain Management - Saturday 22nd of April was Earth Day and images such as this one were plastered all over Social Media by corporations desperate to show their Green credentials. In this article I’m looking at what Sustainable Supply Chain Management (SSCM) is, how it is a critical part of Supply Chain Design and integral to every modern business.</image:title>
      <image:caption>Earth Day, an international day of intentional environmental consciousness, begun in 1974, so, shockingly this year’s was the 54th such day. That means it has been over half a century since the awareness for living organisms, the environment and the inextricable links between pollution and public health were prominent enough to warrant a global day of action.  Quite clearly we still have a long way to go – I’m going to focus on the role of Sustainable Supply Chains, how these can be developed and integrated and ultimately the responsibility we have for ethical practices that move us towards a healthier planet.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/63efe0a191881908f6279d1b/1682282105597-P6JR3S907XPL2OI79EZK/unsplash-image-0NJ9urGXrIg.jpg</image:loc>
      <image:title>Blog - Sustainable Supply Chain Management - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/63efe0a191881908f6279d1b/1682277668848-SWXB4QWEQ0LWPNJE3P0C/unsplash-image-744oGeqpxPQ.jpg</image:loc>
      <image:title>Blog - Sustainable Supply Chain Management - Measuring Sustainability</image:title>
      <image:caption>If we were working with exclusively vertical Supply Chains, operating sustainably would be much easier as the full end-to-end chain falls under one umbrella, however as vertical chains become increasingly rarer and horizontal the norm there becomes a need to measure Sustainability to allow it to be practiced.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.wellborne.org/blog/wellborne/monday-13th-vs-friday-13th</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2025-06-21</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/63efe0a191881908f6279d1b/1678642488485-R46TSBCA414DRVAO6VDR/unsplash-image-FytRPOMijMA.jpg</image:loc>
      <image:title>Blog - Monday 13th vs. Friday 13th</image:title>
      <image:caption>We rapidly became experts in Zoom, Microsoft Teams and BlueJeans, we found out who was a camera-on person as opposed to a camera-off and still, three years later, I don't know anyone who has a 100% success rate of coming off mute before speaking. Benefits from an individual perspective became clear, there was more time to be productive and with all meetings being virtual it meant that there was suddenly a flexibility to where and when those meetings took place. At the same time the boundaries between work and personal became more blurred, I personally ended up starting earlier and finishing later and I especially felt the psychological impact of seeing my improvised work set-up all day long, enticing me to check emails one more time or catching up on a recorded call that I’d been unable to attend during the day. From a business perspective the view on WFH, an acronym that I think was barely known in February 2020, is even more complicated. Hybrid or remote work inevitably opens access up to a wider pool of talent, and along with that is statically more attractive to job-seekers. Working remotely can also reduce the people cost by over $10,000 an employee, even more so if you take into account potential savings when looking at need for physical space such as offices. A lot of employers and businesses worried about the productivity of employees when not physically supervised or corralled - an argument I have no stock in, for the very simple reason that if you don’t trust your employees then you either don’t have the right team-members or the right managers.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/63efe0a191881908f6279d1b/1e3955fe-8e45-440c-b900-69e3e12dc80e/Remote+Work.png</image:loc>
      <image:title>Blog - Monday 13th vs. Friday 13th</image:title>
      <image:caption>Before the pandemic hit, 6% of the estimated US workforce was remote. The global events of H1 2020 caused that to spike up to 42% before stabilizing around the 26% mark. Regardless of personal or professional preference, hybrid work is clearly a huge part of the old ‘new normal’.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/63efe0a191881908f6279d1b/1678638091573-2DN2VQ86ZZ0YIKPALFKH/Friday+13th.jpg</image:loc>
      <image:title>Blog - Monday 13th vs. Friday 13th</image:title>
      <image:caption>I go back to that Friday the 13th in 2020, the day the calendars stopped and I look at how far ways of working have developed. From the band-aid solutions to enable teams to simply talk right up to the full surgery that has created virtual suites and a whole new etiquette. Crucially, we’re also a lot safer than we were that Friday three years ago. We are not anywhere near the end of this journey - if anything the debate over remote, hybrid and in-person intensify. What we have seen is great talent surfaces regardless and that the conversation is no longer “can we make it work?” but instead “how do we make it work?'“ and that is a great thing.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.wellborne.org/blog/wellborne/us-retailers-canadian-problems</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2025-06-21</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/63efe0a191881908f6279d1b/1678057831434-12C8O4OHUI5LX5JJLCT3/unsplash-image-IzIME1jwjCY.jpg</image:loc>
      <image:title>Blog - US Retailers’ Canadian Problems</image:title>
      <image:caption>It can be quite remarkable looking at the differing fortunes between same retailers across the border – Target being the most striking to me, a powerhouse in the US and key pillar of the retail world, lasting only 4 years and losing over $2billion.  There are a multitude of reasons why a retailer would cease operating in Canada, but ultimately it comes down to the profitability simply not matching expectations.  Having lived and worked in both the US and Canada I’m interested in the differences between the markets, the consumers and of course the Supply Chain implications and drivers that have led to these exits.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/63efe0a191881908f6279d1b/fd2eb7cf-03d4-4e8f-b83a-d66fdf77211d/Screen+Shot+2023-03-05+at+6.22.12+PM.png</image:loc>
      <image:title>Blog - US Retailers’ Canadian Problems - Canada’s Major Ports</image:title>
      <image:caption>West Coast: Vancouver, Prince Rupert (BC) East (from l-r): Montreal (QC), Saint John (NB), Halifax (NS)</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.wellborne.org/blog/wellborne/website-launched</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2023-03-04</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/63efe0a191881908f6279d1b/1677964841095-FR3JKCM045ZATA1DXP6O/unsplash-image-kUqqaRjJuw0.jpg</image:loc>
      <image:title>Blog - Website Launched…</image:title>
      <image:caption>Finally, I’m always interested in expanding my network and continuing my learning journey – I can be found on LinkedIn or you can pop me a note at christopher@wellborne.org.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/63efe0a191881908f6279d1b/1677964652609-O7N877JYJSNYHBNUCQW7/unsplash-image-weRQAu9TA-A.jpg</image:loc>
      <image:title>Blog - Website Launched… - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.wellborne.org/blog/wellborne/being-thankful-even-in-supply-chain</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2023-02-26</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/63efe0a191881908f6279d1b/f404fe29-d803-4809-b3ac-ec06d387dfee/1664889514810.jpeg</image:loc>
      <image:title>Blog - Being Thankful (Even in Supply Chain)… - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/63efe0a191881908f6279d1b/5507e1f2-0bb3-482e-b9a9-6484e02c47b3/1664889845834.jpeg</image:loc>
      <image:title>Blog - Being Thankful (Even in Supply Chain)…</image:title>
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    <lastmod>2023-02-26</lastmod>
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